About Us
<strong>THEFRUITKART</strong> is an online business, a new start taken by us i.e. <strong>M/s. BHAVISHYA SALES</strong>. We have been in farming business for decades. <br/><br/> At <strong>THEFRUITKART</strong> we produce some seasonal fruits and we are associated with many farmers and groups from many parts of the country,who deliver the best grown fruits directly or indirectly from their farms. <br/><br/> At <strong>THEFRUITKART</strong> we have multiple quality check points where we try to check and pack every product very carefully acquired by us so as to give a complete satisfaction to our customers. <br/><br/> We specialise to deliver the best quality farm products such as seasonal fruits, imported fruits,dry fruits and related gift items at a very effordable price to the destination selected by our customers.
About UsContact Info
M/s Bhavishya Sales, Namaste Chowk, G.T. Road, Karnal, Haryana - 132001+91 98130 14002
info@thefruitkart.com
Refund Policy
At TheFruitkart owned by M/s. BHAVISHYA SALES, customer satisfaction is our priority. We strive to deliver fresh and high-quality fruits to our customers. However, we understand that there might be instances where a refund is necessary. Please read the following refund policy carefully:
1. Eligibility for Refund:
Damaged Products: we try our best to deliver the best quality products to our customers but If still you receive a damaged or spoiled product we are here to take the responsibility ,upon receiving damaged or spoiled , please contact us immediately upon receipt with photographic evidence.in case we get complaints regarding the same product/s from the majority of our customers ,We will assess the damage and, if approved, provide a refund the amount in the form of coins in your account.
Product Approval: Products returned within 12 hours of delivery may be eligible for a refund. Approval for a refund will be based on the condition of the returned product.
2. Refund Process:
Contacting Us: To initiate a refund, please contact our customer support team via email or phone within 12hrs of receiving the product.
Approval Notification: Once we review your request, we will notify you of the approval or rejection of your refund. If approved, instructions for the return will be provided.
Return of Product: Ensure the product is securely packed for return. We may request the product to be shipped back to us.
Refund Issuance: Upon receipt of the returned product and verification, we will process the refund within a reasonable timeframe. The refund will be issued through the original payment method.
3. Non-Refundable Items:
Perishable Goods: Please note that perishable items cannot be returned unless they are damaged upon arrival.
Sale Items: Sale or discounted items may not be eligible for a refund.
4. Contact Information:
For any questions or concerns regarding refunds, please reach out to our customer service team.
Note: This refund policy is subject to change without prior notice. We reserve the right to update or modify the terms and conditions of our refund policy at any time.