About Us
<strong>THEFRUITKART</strong> is an online business, a new start taken by us i.e. <strong>M/s. BHAVISHYA SALES</strong>. We have been in farming business for decades. <br/><br/> At <strong>THEFRUITKART</strong> we produce some seasonal fruits and we are associated with many farmers and groups from many parts of the country,who deliver the best grown fruits directly or indirectly from their farms. <br/><br/> At <strong>THEFRUITKART</strong> we have multiple quality check points where we try to check and pack every product very carefully acquired by us so as to give a complete satisfaction to our customers. <br/><br/> We specialise to deliver the best quality farm products such as seasonal fruits, imported fruits,dry fruits and related gift items at a very effordable price to the destination selected by our customers.
About UsContact Info
M/s Bhavishya Sales, Namaste Chowk, G.T. Road, Karnal, Haryana - 132001+91 98130 14002
info@thefruitkart.com
TheFruitKart FAQs
Ordering and Delivery
- How do I place an order on TheFruitKart?
- You can place an order on our website or through our Android/iOS app. Simply browse through our product catalog, select your desired fruits, add them to your cart, and proceed to checkout.
- What are the available payment options?
- We accept various payment methods including credit/debit cards, net banking, digital wallets, and cash on delivery (COD).
- How long does delivery take?
- Our delivery time varies depending on your location. However, we strive to deliver your order within 3-4 hour.
- What if my order is damaged or missing items?
- If your order is damaged or missing items, please contact our customer support immediately with your order number and pictures of the damaged items. We will resolve the issue promptly.
- Can I change or cancel my order?
- You can change or cancel your order before it is shipped. Please contact our customer support for assistance.
Products and Quality
- Are the fruits fresh and of good quality?
- Yes, we prioritize freshness and quality. Our fruits are sourced directly from farms and undergo rigorous quality checks before being shipped.
- How do you ensure the freshness of the fruits?
- We have a strict quality control process in place, including timely harvesting, proper storage, and rapid delivery.
- Can I specify the ripeness level of the fruits?
- While we cannot guarantee specific ripeness levels, we strive to deliver fruits at optimal ripeness for immediate consumption or ripening.
- Do you offer organic fruits?
- [Mention if organic fruits are available and provide details]
Returns and Refunds
- What is your return policy?
- We offer a 1 day return policy for damaged or incorrect items. Please contact our customer support for return instructions.
- How do I initiate a return?
- To initiate a return, please contact our customer support with your order number and reason for return.
- How will I get a refund?
- Refunds will be processed to your original payment method within 3 business days of receiving the returned item.
Account and Order Information
- How do I create an account on TheFruitKart?
- You can create an account on our website or app by providing your email address and creating a password.
- How do I track my order?
- You can track your order status on our website or app using your order number.
- How do I change my personal information?
- You can update your personal information in your account settings on our website or app.
Other
- How can I contact TheFruitKart customer support?
- You can contact our customer support through email at info@thefruitkart.com, phone at +91 9813014002, or through whatsapp chat on the website.
- What are your operating hours?
- Our customer support is available between 08:00 AM to 08:00 PM.